Chapter 16 — Marlborough House

Neglect

The staff, he also found, were filthy: ‘I remember most of the staff that were there most of them were filthy in themselves, they were dirty themselves’. He recalled that he had to ask the matron, who was referred to as ‘The Madame’, in a certain way for bread and jam, otherwise he would not get any: ‘You had to say, “Madame, could I have bread and jam, please?” You would say Madame at the end of the sentence as well or you wouldn’t get any’.

He added there was nothing to do all day: ‘We might be left out now and again for soccer, or walk around or whatever’.

General conclusions

General conclusions 1. The Department of Education was negligent in the management and administration of Marlborough House. Its unwillingness to accept responsibility for the Institution caused neglect and suffering to the children there and resulted in a dangerous, dilapidated environment for the children. 2. The employment of unsuitable, inadequate and unqualified staff resulted in a brutal, harsh regime with punishment at its core. 3. There was no outside authority interested in the welfare of the children in Marlborough House. No concern was expressed by Department officials at the appalling treatment and care they knew the boys were receiving. The concern at all times was to protect the Department from criticism.