Another witness, who had a good experience of family life before being admitted to Goldenbridge at the age of nine following the death of her mother, said that her overall impression of the Institution was of horror and fear. Her father died in 1967, but whilst he was alive he had regular contact with the family. He visited every second Sunday, but he would often arrive after he had been drinking. She recalled how Sr Eleonora21 and one of the lay staff would speak to him in a degrading way. His children would plead and beg him to take them out of Goldenbridge, and his famous saying was ‘keep your chin up ... it’s not what’s on the outside, it’s the inside that counts’. She said the family were very poor. Their mother was a lovely woman. She believed that the fact that their father visited them regularly spared her from a lot of the abuse that the other children were subjected to. One of her great dislikes in Goldenbridge was that some of the girls were treated as favourites and pets.